Privacy Policy

The protection of your private data is very important to us at. Therefore, in our privacy policy we would like to explain exactly which data we collect from you and what we need this data for. We also inform you about your rights.

As Travel Agency and Operator of this Website, TrEE Management Company – Travel & Events GmbH (TrEE) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit this website (www.storee.global), use our services, or interact with us in other ways.

1. INFORMATION WE COLLECT

We may collect personal information and data that you voluntarily provice, while you

• Visit our Website
• Book a tour or travel package
• Subscribe to our newsletter
• Contact us via email, phone, or contact form
• Participate in surveys or promotions

The types of personal information we may collect include:

• Personal Identification Information:
  • Name
  • email address
  • phone number
  • postal address
  • date of birth
  • passport
  • other personal information
• Payment Information:
  • Credit card number
  • billing address
  • and other financial information necessary for processing payments
• Travel Preferences:
  • Destination choices
  • accommodation preferences
  • dietary requirements
  • health conditions
  • and other travel-related preferences
• Technical Information:
  • IP address
  • browser type
  • device information
  • and data on how you use our website

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• Booking and Service Delivery: To process your bookings and provide the requested service
• Communication: To send you booking confirmations, updates, and other essential information
• Marketing and Promotions: To send you newsletters, special offers, and promotions that may be of interest to you, provided you have given us consent to do so.
• Customer Support: To respond to your inquiries and provide customer service
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. SHARING YOUR INFORMATION

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, customer support, and marketing assistance.
• Travel Partners: Airlines, hotels, and other travel service providers to fulfill your booking requests.
• Legal Authorities: As required by law, to comply with legal processes, or to protect the rights, property, or safety of our company, our customers, or others.

4. DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal obligations. Specifically:

• Booking-related data (including names, addresses, payment, and passport/ID details) is retained for the duration of the contractual relationship and subsequently in accordance with statutory retention periods, typically up to 10 years after the end of the calendar year in which the booking was completed, in compliance with commercial and tax law.

• Passport and ID data required for travel purposes are generally deleted no later than 90 days after the completion of the trip, unless longer retention is required by law.

• Newsletter data (email addresses) are retained until you unsubscribe or withdraw consent.

Once the retention period expires, personal data is securely deleted or anonymized to prevent any unauthorized access.

5. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to enhance your experience and gather information about visitors and visits to our websites. You can choose to accept, customize, or decline cookies through your web browser settings.

6. SECURITY OF YOUR INFMRATION

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

7. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including the right to

• Access your personal data
• Rectify incorrect or incomplete date
• Request deletion of your data
• Restrict processing of your data
• Data portability
• Whithdraw consent at any time.
• opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails we send or by contacting us directly.

8. THIRD PARTY WEBSITES

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 without parental consent. If we learn that we have collected personal information from a child under 18, we will delete that information promptly.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. CONTACT US

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

TrEE Management Company – Travel & Events GmbH
+49 781 94 84 482
info@storee.global

Last Updated: 13.08.2025